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App24x7Hook.exe

24x7Help

Crawler, LLC

The application App24x7Hook.exe, “24x7Help Hook Application” by Crawler has been detected as a potentially unwanted program by 1 anti-malware scanner with very strong indications that the file is a potential threat. This file is typically installed with the program 24x7 Help by Crawler, LLC which is a potentially unwanted software program.
Publisher:
PCRx.com, LLC  (signed by Crawler, LLC)

Product:
24x7Help

Description:
24x7Help Hook Application

Version:
1.0.0.5

MD5:
e59a4f2930916d0dd6f504c3986c57ca

SHA-1:
76dad431efe936230d54b2f441b44a18639b6df9

SHA-256:
9c4b875f31bfe9f4874634dcba4e8faeee971ee8931849641c386cec8011f615

Scanner detections:
1 / 68

Status:
Potentially unwanted

Note:
Our current pool of anti-malware engines have not currently detected this file, however based on our own detection heuristics we feel that this file is unwanted.

Analysis date:
11/26/2024 9:09:00 PM UTC  (today)

Scan engine
Detection
Engine version

Reason Heuristics
PUP.Crawler (M)
17.3.14.1

File size:
39.8 KB (40,800 bytes)

Product version:
1.0.0.5

Copyright:
© PCRx.com, LLC

Original file name:
App24x7Hook.exe

File type:
Executable application (Win32 EXE)

Common path:
C:\Program Files\24x7help\app24x7hook.exe

Digital Signature
Signed by:
Crawler, LLC

Authority:
VeriSign, Inc.

Valid from:
11/27/2013 9:00:00 AM

Valid to:
1/26/2017 8:59:59 AM

Subject:
CN="Crawler, LLC", OU=Digital ID Class 3 - Microsoft Software Validation v2, O="Crawler, LLC", L=Boca Raton, S=Florida, C=US

Issuer:
CN=VeriSign Class 3 Code Signing 2010 CA, OU=Terms of use at https://www.verisign.com/rpa (c)10, OU=VeriSign Trust Network, O="VeriSign, Inc.", C=US

Serial number:
48E3A7F6CBA47D0C3FCD17CF81AB3F76

File PE Metadata
Compilation timestamp:
9/18/2012 11:09:00 PM

OS version:
5.1

OS bitness:
Win32

Subsystem:
Windows GUI

Linker version:
10.0

Entry address:
0x157F

Entry point:
E8, 3B, 14, 00, 00, E9, 89, FE, FF, FF, 8B, FF, 55, 8B, EC, 81, EC, 28, 03, 00, 00, A3, 58, 9C, 40, 00, 89, 0D, 54, 9C, 40, 00, 89, 15, 50, 9C, 40, 00, 89, 1D, 4C, 9C, 40, 00, 89, 35, 48, 9C, 40, 00, 89, 3D, 44, 9C, 40, 00, 66, 8C, 15, 70, 9C, 40, 00, 66, 8C, 0D, 64, 9C, 40, 00, 66, 8C, 1D, 40, 9C, 40, 00, 66, 8C, 05, 3C, 9C, 40, 00, 66, 8C, 25, 38, 9C, 40, 00, 66, 8C, 2D, 34, 9C, 40, 00, 9C, 8F, 05, 68, 9C, 40, 00, 8B, 45, 00, A3, 5C, 9C, 40, 00, 8B, 45, 04, A3, 60, 9C, 40, 00, 8D, 45, 08, A3, 6C, 9C, 40...
 
[+]

Entropy:
6.1378

Code size:
18 KB (18,432 bytes)

The file App24x7Hook.exe has been discovered within the following program.

24x7 Help  by Crawler, LLC
Publisher's description - “24x7Help is ready to assist! Whether it's emergency computer assistance, virus concerns, peripheral and software configurations or other technical issues, round the clock help is just a call away.”
www.24x7Help.org
72% remove it
 
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