home

helpdesksetup.exe

Jitbit Helpdesk

JItbit LP

The application helpdesksetup.exe, “Jitbit Helpdesk Setup ” by JItbit LP has been detected as a potentially unwanted program by 1 anti-malware scanner with very strong indications that the file is a potential threat. The program is a setup application that uses the Inno Setup installer. The setup program uses the InstallCore engine which may bundle additional software offers including toolbars and browser extensions.
Publisher:
Jitbit Software   (signed by JItbit LP)

Product:
Jitbit Helpdesk

Description:
Jitbit Helpdesk Setup

MD5:
590a1e84dbd2f651919ea41e0b06f341

SHA-1:
25460fcb61e9d8ddeb73b705fc934383f102c65d

SHA-256:
3d7ce987f990a90dbbfd7087048202e0d84158e91c13a9481b73edec531fc62d

Scanner detections:
1 / 68

Status:
Potentially unwanted

Explanation:
Uses the InstallCore download manager to install additional potentially unwanted software which may include extensions such as DealPly and various toolbars.

Analysis date:
11/14/2024 2:23:39 AM UTC  (today)

Scan engine
Detection
Engine version

Reason Heuristics
PUP.InstallCore.CSH (L)
17.1.21.6

File size:
2.7 MB (2,808,072 bytes)

Product version:
8.9.11

File type:
Executable application (Win32 EXE)

Installer:
Inno Setup

Language:
Language Neutral

Common path:
C:\users\{user}\appdata\local\temp\{random}.tmp\helpdesktrial\helpdesksetup.exe

Digital Signature
Signed by:
JItbit LP

Authority:
COMODO CA Limited

Valid from:
1/28/2015 5:30:00 AM

Valid to:
1/29/2020 5:29:59 AM

Subject:
CN=JItbit LP, O=JItbit LP, STREET="Summit House,", STREET=4-5 Mitchell Street, L=Edinburgh, S=none, PostalCode=EH67BD, C=GB

Issuer:
CN=COMODO RSA Code Signing CA, O=COMODO CA Limited, L=Salford, S=Greater Manchester, C=GB

Serial number:
009008338DC13BE8B3529D1E237B34BF92

File PE Metadata
Compilation timestamp:
6/20/1992 3:52:17 AM

OS version:
1.0

OS bitness:
Win32

Subsystem:
Windows GUI

Linker version:
2.25

Entry address:
0xAA98

Entry point:
55, 8B, EC, 83, C4, C4, 53, 56, 57, 33, C0, 89, 45, F0, 89, 45, DC, E8, 2E, 86, FF, FF, E8, 35, 98, FF, FF, E8, 9C, 9B, FF, FF, E8, B7, 9F, FF, FF, E8, 56, BF, FF, FF, E8, ED, E8, FF, FF, E8, 54, EA, FF, FF, 33, C0, 55, 68, 69, B1, 40, 00, 64, FF, 30, 64, 89, 20, 33, D2, 55, 68, 32, B1, 40, 00, 64, FF, 32, 64, 89, 22, A1, 14, D0, 40, 00, E8, 26, F5, FF, FF, E8, 11, F1, FF, FF, 80, 3D, 34, C2, 40, 00, 00, 74, 0C, E8, 23, F6, FF, FF, 33, C0, E8, 24, 93, FF, FF, 8D, 55, F0, 33, C0, E8, 66, C5, FF, FF, 8B, 55...
 
[+]

Entropy:
7.9966

Packer / compiler:
Inno Setup v5.x - Installer Maker

Code size:
40.5 KB (41,472 bytes)

Remove helpdesksetup.exe - Powered by Reason Core Security
herdProtect is a second line of defense malware removal platform powered by 68 anti-malware engines in the cloud. Since no single anti-malware program is perfect 100% of the time, herdProtect utilizes a 'herd' of multiple engines to guarantee the widest coverage and the earliest possible detection.