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InstantSupport.dll

InstantSupport

Installer Technology Co.

The library InstantSupport.dll, “InstantSupport Desk Band” has been detected as malware by 1 anti-virus scanner.
Publisher:
Installer Technology  (signed by Installer Technology Co.)

Product:
InstantSupport

Description:
InstantSupport Desk Band

Version:
1.0.30.2

MD5:
b0ee32fd487f7072ff05584e017edaf1

SHA-1:
6ce00f7f9a2ab69bd7849a5260b32b96aa0ef0b5

SHA-256:
e453269c0f1458ecee6899111a8a50f29d7cffc60747d9ba04d91cc90d1d06cb

Scanner detections:
1 / 68

Status:
Malware

Analysis date:
4/7/2025 9:26:36 PM UTC  (today)

Scan engine
Detection
Engine version

Reason Heuristics
PUP (M)
17.3.11.2

File size:
206.8 KB (211,792 bytes)

Product version:
1.0.30.2

Copyright:
Copyright Installer Technology 2015

Original file name:
InstantSupport.dll

File type:
Dynamic link library (Win32 DLL)

Language:
English (United States)

Common path:
C:\Program Files\instantsupport\instantsupport.dll

Digital Signature
Signed by:
Installer Technology Co.

Authority:
COMODO CA Limited

Valid from:
9/27/2016 8:00:00 PM

Valid to:
9/28/2017 7:59:59 PM

Subject:
CN=Installer Technology Co., O=Installer Technology Co., STREET=407 lincoln road, L=miami beach, S=florida, PostalCode=33139, C=US

Issuer:
CN=COMODO RSA Code Signing CA, O=COMODO CA Limited, L=Salford, S=Greater Manchester, C=GB

Serial number:
1B58BBA81BB22C023967D6D579B294FC

Registration
CLSID:
{48DED1A6-5556-43bA-AD0E-A9CEA7A51A5E}

COM registered:
Yes

File PE Metadata
Compilation timestamp:
3/10/2017 10:26:23 AM

OS version:
6.0

OS bitness:
Win32

Subsystem:
Windows GUI

Linker version:
11.0

Entry address:
0xA178

Entry point:
55, 8B, EC, 83, 7D, 0C, 01, 75, 05, E8, 7A, 3F, 00, 00, FF, 75, 10, FF, 75, 0C, FF, 75, 08, E8, 07, 00, 00, 00, 83, C4, 0C, 5D, C2, 0C, 00, 6A, 0C, 68, B0, A3, 01, 10, E8, B9, 30, 00, 00, 33, C0, 40, 8B, 75, 0C, 85, F6, 75, 0C, 39, 35, 58, EA, 01, 10, 0F, 84, E4, 00, 00, 00, 83, 65, FC, 00, 83, FE, 01, 74, 05, 83, FE, 02, 75, 35, 8B, 0D, 48, 44, 01, 10, 85, C9, 74, 0C, FF, 75, 10, 56, FF, 75, 08, FF, D1, 89, 45, E4, 85, C0, 0F, 84, B1, 00, 00, 00, FF, 75, 10, 56, FF, 75, 08, E8, 11, FE, FF, FF, 89, 45, E4...
 
[+]

Entropy:
6.5715

Developed / compiled with:
Microsoft Visual C++

Code size:
74.5 KB (76,288 bytes)

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