InstantSupport.dll

InstantSupport

DisplayTime Software Inc.

The module InstantSupport.dll, “InstantSupport Desk Band” by DisplayTime Software has been detected as a potentially unwanted program by 1 anti-malware scanner with very strong indications that the file is a potential threat.
Publisher:
Installer Technology  (signed by DisplayTime Software Inc.)

Product:
InstantSupport

Description:
InstantSupport Desk Band

Version:
1.0.14.1

MD5:
6ba55da5dabbdd66f72367aed88721d5

SHA-1:
ddc00a632b752ffb1de52e400b4b6a9580e46b20

SHA-256:
ccf1c4d184825012c5cb43c379bcb2e40d3a6838e89ea401f5fc344d8c126e87

Scanner detections:
1 / 68

Status:
Potentially unwanted

Analysis date:
12/25/2024 6:33:55 PM UTC  (today)

Scan engine
Detection
Engine version

Reason Heuristics
PUP.Updater.Installer
16.3.19.8

File size:
207.9 KB (212,896 bytes)

Product version:
1.0.14.1

Copyright:
Copyright Installer Technology 2015

Original file name:
InstantSupport.dll

File type:
Dynamic link library (Win32 DLL)

Language:
English (United States)

Common path:
C:\Program Files\instantsupport\instantsupport.dll

Digital Signature
Authority:
Symantec Corporation

Valid from:
3/28/2015 8:00:00 PM

Valid to:
3/28/2016 7:59:59 PM

Subject:
CN=DisplayTime Software Inc., O=DisplayTime Software Inc., L=Dover, S=Delaware, C=US

Issuer:
CN=Symantec Class 3 SHA256 Code Signing CA, OU=Symantec Trust Network, O=Symantec Corporation, C=US

Serial number:
228497A322D9856469F6265504405920

Registration
CLSID:
{48BED1A4-0C5C-43bA-AD0E-A9CEA7A51A5E}

COM registered:
Yes

File PE Metadata
Compilation timestamp:
3/18/2016 11:12:31 AM

OS version:
6.0

OS bitness:
Win32

Subsystem:
Windows GUI

Linker version:
11.0

CTPH (ssdeep):
3072:i8eBxoJXZkp19GX48d7M0G3k388aJWTfzrvN9ZP4PPETBa2bXM:i/gh6LkG3O309

Entry address:
0x81EF

Entry point:
55, 8B, EC, 83, 7D, 0C, 01, 75, 05, E8, 83, 3F, 00, 00, FF, 75, 10, FF, 75, 0C, FF, 75, 08, E8, 07, 00, 00, 00, 83, C4, 0C, 5D, C2, 0C, 00, 6A, 0C, 68, 90, A7, 01, 10, E8, C2, 30, 00, 00, 33, C0, 40, 8B, 75, 0C, 85, F6, 75, 0C, 39, 35, 58, EA, 01, 10, 0F, 84, E4, 00, 00, 00, 83, 65, FC, 00, 83, FE, 01, 74, 05, 83, FE, 02, 75, 35, 8B, 0D, 48, 44, 01, 10, 85, C9, 74, 0C, FF, 75, 10, 56, FF, 75, 08, FF, D1, 89, 45, E4, 85, C0, 0F, 84, B1, 00, 00, 00, FF, 75, 10, 56, FF, 75, 08, E8, 11, FE, FF, FF, 89, 45, E4...
 
[+]

Developed / compiled with:
Microsoft Visual C++

Code size:
75 KB (76,800 bytes)

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