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InstantSupport.exe

Instant Support

InstallerTech Corp

The application InstantSupport.exe, “Instant Support Tray Window” by InstallerTech Corp has been detected as adware by 1 anti-malware scanner with very strong indications that the file is a potential threat.
Publisher:
Installer Technology ©  (signed by InstallerTech Corp)

Product:
Instant Support

Description:
Instant Support Tray Window

Version:
1.0.8.9

MD5:
0744de8d931beabe9642535e2a8143cf

SHA-1:
53bfa167cac0db61193d38d26ff0db5e4bc061cb

SHA-256:
ee0b3ea6eb2f8b27c140b76a1044693537100faf36fd2fba39faa438e688d3b7

Scanner detections:
1 / 68

Status:
Adware

Note:
Our current pool of anti-malware engines have not currently detected this file, however based on our own detection heuristics we feel that this file is unwanted.

Analysis date:
12/25/2024 1:06:10 PM UTC  (today)

Scan engine
Detection
Engine version

Reason Heuristics
PUP.InstallerTechCorp (M)
16.1.28.18

File size:
5.5 MB (5,760,928 bytes)

Product version:
1.0.8.9

Copyright:
Copyright Installer Technology © 2015

Original file name:
InstantSupport.exe

File type:
Executable application (Win32 EXE)

Language:
English (United States)

Digital Signature
Signed by:
InstallerTech Corp

Authority:
COMODO CA Limited

Valid from:
6/18/2014 8:00:00 PM

Valid to:
6/19/2015 7:59:59 PM

Subject:
CN=InstallerTech Corp, O=InstallerTech Corp, STREET=407 Lincoln Road, STREET=Suite 502, L=Miami Beach, S=FL, PostalCode=33139, C=US

Issuer:
CN=COMODO Code Signing CA 2, O=COMODO CA Limited, L=Salford, S=Greater Manchester, C=GB

Serial number:
00A50353866E7DB3C6A8DA105AAE14C4A4

File PE Metadata
Compilation timestamp:
1/28/2016 12:40:16 PM

OS version:
5.1

OS bitness:
Win32

Subsystem:
Windows GUI

Linker version:
11.0

CTPH (ssdeep):
98304:V2npnGAbBmGEKOa/ziwNRb/BT7qpTFLOAkGkzdnEVomFHKnPm:0zOaZNRb/BT7YFLOyomFHKnPm

Entry address:
0x12DD40

Entry point:
E8, 8C, 8C, 00, 00, E9, 7F, FE, FF, FF, 3B, 0D, A0, 47, 5B, 00, 75, 02, F3, C3, E9, 90, 23, 00, 00, 51, C7, 01, 34, 30, 58, 00, E8, 27, 92, 00, 00, 59, C3, 55, 8B, EC, 8D, 41, 09, 50, 8B, 45, 08, 83, C0, 09, 50, E8, 86, 91, 00, 00, F7, D8, 59, 1B, C0, 59, 40, 5D, C2, 04, 00, 55, 8B, EC, 56, 8B, F1, E8, C9, FF, FF, FF, F6, 45, 08, 01, 74, 07, 56, E8, 9C, B1, EE, FF, 59, 8B, C6, 5E, 5D, C2, 04, 00, 55, 8B, EC, FF, 75, 18, 6A, 00, FF, 75, 14, FF, 75, 10, FF, 75, 0C, FF, 75, 08, E8, 05, 00, 00, 00, 83, C4, 18...
 
[+]

Entropy:
6.4829

Code size:
1.3 MB (1,408,512 bytes)

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