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instantsupport.exe

Ammyy Admin

OptionVue Systems International, Inc.

The application instantsupport.exe by OptionVue Systems International has been detected as a potentially unwanted program by 1 anti-malware scanner with very strong indications that the file is a potential threat.
Publisher:
Ammyy LLC  (signed by OptionVue Systems International, Inc.)

Product:
Ammyy Admin

Version:
3.5

MD5:
913f33abfb189bd53d2483b2aa88e5bd

SHA-1:
e7744da681f08414ca026a07726f1607e3332b92

SHA-256:
1ba4cd26fd1afc03601840517896da04c8d78506db2f069d71a48a5fc793468c

Scanner detections:
1 / 68

Status:
Potentially unwanted

Note:
Our current pool of anti-malware engines have not currently detected this file, however based on our own detection heuristics we feel that this file is unwanted.

Analysis date:
1/10/2025 9:54:49 PM UTC  (today)

Scan engine
Detection
Engine version

Reason Heuristics
Win32.Generic
16.7.10.18

File size:
744 KB (761,888 bytes)

Product version:
3.5

File type:
Executable application (Win32 EXE)

Language:
English (United States)

Common path:
C:\users\{user}\appdata\local\microsoft\windows\inetcache\ie\{random}\instantsupport.exe

Digital Signature
Signed by:
OptionVue Systems International, Inc.

Authority:
DigiCert Inc

Valid from:
10/16/2013 5:00:00 PM

Valid to:
12/24/2014 4:00:00 AM

Subject:
CN="OptionVue Systems International, Inc.", O="OptionVue Systems International, Inc.", L=Libertyville, S=Illinois, C=US

Issuer:
CN=DigiCert Assured ID Code Signing CA-1, OU=www.digicert.com, O=DigiCert Inc, C=US

Serial number:
0E255559E82CCF2F06341BA347AFF0D7

File PE Metadata
Compilation timestamp:
9/9/2014 4:23:16 PM

OS version:
4.0

OS bitness:
Win32

Subsystem:
Windows GUI

Linker version:
6.0

CTPH (ssdeep):
12288:6NgEvTkYGzXUMA7PTgM0YOg26y4RtcxcUwhqb3omaY80VgvPG:6XTszE7PTgM0YOgA4RtcbwhsSYFG2

Entry address:
0x7C3DE

Entry point:
55, 8B, EC, 6A, FF, 68, A0, DE, 48, 00, 68, 80, C5, 47, 00, 64, A1, 00, 00, 00, 00, 50, 64, 89, 25, 00, 00, 00, 00, 83, EC, 68, 53, 56, 57, 89, 65, E8, 33, DB, 89, 5D, FC, 6A, 02, FF, 15, A4, 33, 48, 00, 59, 83, 0D, D8, 57, 4B, 00, FF, 83, 0D, DC, 57, 4B, 00, FF, FF, 15, A8, 33, 48, 00, 8B, 0D, C0, 57, 4B, 00, 89, 08, FF, 15, AC, 33, 48, 00, 8B, 0D, BC, 57, 4B, 00, 89, 08, A1, B0, 33, 48, 00, 8B, 00, A3, D4, 57, 4B, 00, E8, 31, 94, FA, FF, 39, 1D, B0, DE, 4A, 00, 75, 0C, 68, AA, C5, 47, 00, FF, 15, B4, 33...
 
[+]

Entropy:
6.6264

Developed / compiled with:
Microsoft Visual C++ v6.0

Code size:
520 KB (532,480 bytes)

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