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livesupport_update.exe

LiveSupport Installer Wrapper

PC Utilities Software Limited

Part of the Optimizer Pro / Driver 'PC optimizer' product lines marketed by Adsology and distributed through various bundled software (PPI and commission) channels. The application livesupport_update.exe, “LiveSupport Installer” by PC Utilities Software Limited has been detected as a potentially unwanted program by 7 anti-malware scanners. It is also typically executed from the user's temporary directory. The file has been seen being downloaded from updates.livesupport.pcutilitiespro.com.
Publisher:
PC Utilities Software Limited  (signed and verified)

Product:
LiveSupport Installer Wrapper

Description:
LiveSupport Installer

Version:
1.2.8.0

MD5:
f41c79bea548895f24a979476edc764c

SHA-1:
07bf7fb9806c4013e94c751ef6d31094e7f68f41

SHA-256:
29f3b348734e49cc2fc746304d5e850ed4fc961fbc172345e8bb99a7a1dc47f6

Scanner detections:
7 / 68

Status:
Potentially unwanted

Explanation:
Installed with the Optimizer Pro software which is bundled by 3rd-party monetization programs.

Analysis date:
11/27/2024 12:11:00 AM UTC  (today)

Scan engine
Detection
Engine version

AVG
MalSign.Generic
2015.0.3527

Dr.Web
Trojan.DownLoader9.16948
9.0.1.081

IKARUS anti.virus
PUA.SpeedingUpMyPC
t3scan.1.6.1.0

Malwarebytes
PUP.Optional.LiveSupport
v2014.03.22.05

McAfee
Artemis!F41C79BEA548
5600.7183

Reason Heuristics
PUP.Installer.PCUtilities.S
14.8.8.3

Trend Micro House Call
TROJ_GEN.F47V0321
7.2.81

File size:
1.4 MB (1,502,680 bytes)

Product version:
1.2.8.0

Copyright:
(C) 2013 PC Utilities Software Limited

Original file name:
LiveSupport_installer.exe

File type:
Executable application (Win32 EXE)

Common path:
C:\users\{user}\appdata\local\temp\livesupport_update.exe

Digital Signature
Signed by:
PC Utilities Software Limited

Authority:
GoDaddy.com, Inc.

Valid from:
4/5/2013 9:29:35 PM

Valid to:
4/3/2015 5:23:14 PM

Subject:
CN=PC Utilities Software Limited, O=PC Utilities Software Limited, L=London, S=UK, C=GB

Issuer:
SERIALNUMBER=07969287, CN=Go Daddy Secure Certification Authority, OU=http://certificates.godaddy.com/repository, O="GoDaddy.com, Inc.", L=Scottsdale, S=Arizona, C=US

Serial number:
2B239BABC97410

File PE Metadata
Compilation timestamp:
3/18/2014 2:06:15 PM

OS version:
5.1

OS bitness:
Win32

Subsystem:
Windows GUI

Linker version:
10.0

CTPH (ssdeep):
24576:6CDrxGLHCuj6GdPq9fE5BlmxbeO70IPwtQkPVh:lEuEpdPqSOlOVh

Entry address:
0x67F8

Entry point:
E8, 02, 57, 00, 00, E9, 89, FE, FF, FF, 8B, FF, 55, 8B, EC, 8B, 45, 08, 85, C0, 74, 12, 83, E8, 08, 81, 38, DD, DD, 00, 00, 75, 07, 50, E8, A9, EC, FF, FF, 59, 5D, C3, 8B, FF, 55, 8B, EC, 8B, 45, 08, 56, 8B, F1, C6, 46, 0C, 00, 85, C0, 75, 63, E8, 3E, 2E, 00, 00, 89, 46, 08, 8B, 48, 6C, 89, 0E, 8B, 48, 68, 89, 4E, 04, 8B, 0E, 3B, 0D, A8, A1, 41, 00, 74, 12, 8B, 0D, 60, 9F, 41, 00, 85, 48, 70, 75, 07, E8, DC, 60, 00, 00, 89, 06, 8B, 46, 04, 3B, 05, 68, 9E, 41, 00, 74, 16, 8B, 46, 08, 8B, 0D, 60, 9F, 41, 00...
 
[+]

Entropy:
7.1524

Code size:
74 KB (75,776 bytes)

The file livesupport_update.exe has been seen being distributed by the following URL.

http://updates.livesupport.pcutilitiespro.com/LiveSupport_setup_1.2.8.exe

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