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livesupport_update.exe

LiveSupport Installer Wrapper

PC Utilities Software Limited

Part of the Optimizer Pro / Driver 'PC optimizer' product lines marketed by Adsology and distributed through various bundled software (PPI and commission) channels. The application livesupport_update.exe, “LiveSupport Installer” by PC Utilities Software Limited has been detected as a potentially unwanted program by 7 anti-malware scanners. This is a setup and installation application and has been known to bundle potentially unwanted software. It is also typically executed from the user's temporary directory. The file has been seen being downloaded from updates.livesupport.pcutilitiespro.com.
Publisher:
PC Utilities Software Limited  (signed and verified)

Product:
LiveSupport Installer Wrapper

Description:
LiveSupport Installer

Version:
1.2.8.0

MD5:
18a34aa5a0840ca0ea323d9131e3a304

SHA-1:
37391a7d85de6ca9f7a82867aa413d7120f6714e

SHA-256:
ef0a1dfb17dc3a164642eb9d4c12c282d99b4181ba8308d40970dd7cde19ef68

Scanner detections:
7 / 68

Status:
Potentially unwanted

Explanation:
Installed with the Optimizer Pro software which is bundled by 3rd-party monetization programs.

Analysis date:
11/23/2024 8:05:24 AM UTC  (today)

Scan engine
Detection
Engine version

AVG
MalSign.Generic
2017.0.2860

Dr.Web
Trojan.DownLoader9.16948
9.0.1.018

IKARUS anti.virus
PUA.SpeedingUpMyPC
t3scan.1.6.1.0

Malwarebytes
PUP.Optional.LiveSupport
v2016.01.18.09

McAfee
Artemis!F41C79BEA548
5600.6516

Reason Heuristics
PUP.PC Utilities.PCUtilities.Installer (M)
16.1.18.21

Trend Micro House Call
TROJ_GEN.F47V0321
7.2.18

File size:
1.4 MB (1,501,888 bytes)

Product version:
1.2.8.0

Copyright:
(C) 2013 PC Utilities Software Limited

Original file name:
LiveSupport_installer.exe

File type:
Executable application (Win32 EXE)

Language:
English (United States)

Common path:
C:\users\{user}\appdata\local\temp\livesupport_update.exe

Digital Signature
Signed by:
PC Utilities Software Limited

Authority:
GoDaddy.com, Inc.

Valid from:
4/6/2013 1:29:35 AM

Valid to:
4/3/2015 9:23:14 PM

Subject:
CN=PC Utilities Software Limited, O=PC Utilities Software Limited, L=London, S=UK, C=GB

Issuer:
SERIALNUMBER=07969287, CN=Go Daddy Secure Certification Authority, OU=http://certificates.godaddy.com/repository, O="GoDaddy.com, Inc.", L=Scottsdale, S=Arizona, C=US

Serial number:
2B239BABC97410

File PE Metadata
Compilation timestamp:
3/18/2014 6:06:15 PM

OS version:
5.1

OS bitness:
Win32

Subsystem:
Windows GUI

Linker version:
10.0

CTPH (ssdeep):
24576:yCDrxGLHCuj6GdPq9fE5BlmxbeO70IPwtQkPVK:dEuEpdPqSOlOVK

Entry address:
0x67F8

Entry point:
E8, 02, 57, 00, 00, E9, 89, FE, FF, FF, 8B, FF, 55, 8B, EC, 8B, 45, 08, 85, C0, 74, 12, 83, E8, 08, 81, 38, DD, DD, 00, 00, 75, 07, 50, E8, A9, EC, FF, FF, 59, 5D, C3, 8B, FF, 55, 8B, EC, 8B, 45, 08, 56, 8B, F1, C6, 46, 0C, 00, 85, C0, 75, 63, E8, 3E, 2E, 00, 00, 89, 46, 08, 8B, 48, 6C, 89, 0E, 8B, 48, 68, 89, 4E, 04, 8B, 0E, 3B, 0D, A8, A1, 41, 00, 74, 12, 8B, 0D, 60, 9F, 41, 00, 85, 48, 70, 75, 07, E8, DC, 60, 00, 00, 89, 06, 8B, 46, 04, 3B, 05, 68, 9E, 41, 00, 74, 16, 8B, 46, 08, 8B, 0D, 60, 9F, 41, 00...
 
[+]

Code size:
74 KB (75,776 bytes)

The file livesupport_update.exe has been seen being distributed by the following URL.

http://updates.livesupport.pcutilitiespro.com/LiveSupport_setup_1.2.9.exe

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