home

support_doc.exe

Support Doc

SparksGen Limited

The application support_doc.exe, “Support Doc Setup ” by SparksGen Limited has been detected as a potentially unwanted program by 1 anti-malware scanner with very strong indications that the file is a potential threat. The program is a setup application that uses the Inno Setup installer. The file has been seen being downloaded from safeapzz.com.
Publisher:
Support 24/7   (signed by SparksGen Limited)

Product:
Support Doc

Description:
Support Doc Setup

MD5:
b84a3eefe0b970848246d14048f55114

SHA-1:
909bcc49ed9261d5bb9dc0ea4abba82de3b8e1a8

SHA-256:
7237eba9fafdbd68621eb8c6b32171926f281013fbc3fe9abefd7a2749181d2f

Scanner detections:
1 / 68

Status:
Potentially unwanted

Analysis date:
11/5/2024 8:27:03 PM UTC  (today)

Scan engine
Detection
Engine version

Reason Heuristics
PUP.RegCleaner.Optional.Installer.Meta (L)
16.6.9.23

File size:
3.6 MB (3,743,968 bytes)

Product version:
1.0.0.0

Copyright:
Copyright © 2015-2016 Support Doc

File type:
Executable application (Win32 EXE)

Installer:
Inno Setup

Language:
Language Neutral

Common path:
C:\users\{user}\downloads\support_doc.exe

Digital Signature
Signed by:
SparksGen Limited

Authority:
COMODO CA Limited

Valid from:
9/6/2015 8:00:00 PM

Valid to:
9/6/2017 7:59:59 PM

Subject:
CN=SparksGen Limited, O=SparksGen Limited, STREET=89 Urquhart Road, L=Aberdeen, S=Aberdeenshire, PostalCode=AB25 1BU, C=GB

Issuer:
CN=COMODO RSA Code Signing CA, O=COMODO CA Limited, L=Salford, S=Greater Manchester, C=GB

Serial number:
533363EBA686E30282278C1492030BAA

File PE Metadata
Compilation timestamp:
6/19/1992 6:22:17 PM

OS version:
1.0

OS bitness:
Win32

Subsystem:
Windows GUI

Linker version:
2.25

CTPH (ssdeep):
98304:Ri8hR6pd3OnKc2MlABAvAaqw1X/BE1KhsAq0hwARP0O6U:k8hR6pdqKc3lNvAXw1XG11UqOn

Entry address:
0xA5F8

Entry point:
55, 8B, EC, 83, C4, C4, 53, 56, 57, 33, C0, 89, 45, F0, 89, 45, DC, E8, CE, 8A, FF, FF, E8, D5, 9C, FF, FF, E8, 64, 9F, FF, FF, E8, 07, A0, FF, FF, E8, A6, BF, FF, FF, E8, 11, E9, FF, FF, E8, 78, EA, FF, FF, 33, C0, 55, 68, C9, AC, 40, 00, 64, FF, 30, 64, 89, 20, 33, D2, 55, 68, 92, AC, 40, 00, 64, FF, 32, 64, 89, 22, A1, 14, C0, 40, 00, E8, 26, F5, FF, FF, E8, 11, F1, FF, FF, 80, 3D, 34, B2, 40, 00, 00, 74, 0C, E8, 23, F6, FF, FF, 33, C0, E8, C4, 97, FF, FF, 8D, 55, F0, 33, C0, E8, B6, C5, FF, FF, 8B, 55...
 
[+]

Entropy:
7.9882

Packer / compiler:
Inno Setup v5.x - Installer Maker

Code size:
39.5 KB (40,448 bytes)

The file support_doc.exe has been seen being distributed by the following URL.

https://safeapzz.com/websvc/support_doc/.../Support_Doc.exe

Remove support_doc.exe - Powered by Reason Core Security
herdProtect is a second line of defense malware removal platform powered by 68 anti-malware engines in the cloud. Since no single anti-malware program is perfect 100% of the time, herdProtect utilizes a 'herd' of multiple engines to guarantee the widest coverage and the earliest possible detection.