hey guys, i have "shopperz" virus/malware on my computer, and yes i know where it's located.
but with every way i tried, i cant remove it out.
with Safe mode, command prompt, regedit, antivirus, antispyware software etc, nope can't.
And yes there is only 1 user account in pc, is Admin. (yet it tells me Admin should let me to remove them, when I try)
you can find the files in this site (herdprotect) , that "shopperz" folder has.
" csrcc.exe, garrus.dll, mseff32.dll, nfregdrv64.exe, nseven.exe, prc64.exe, prexec.exe " and 3 more that I cant delete as well.
Only I could do is stopping its service(s) somehow. So I think there isn't any place on my computer as infected, but hell I can't delete that folder.
Any idea/help?